Testimonials & Reviews
Advanced ENT & Allergy
Otolaryngology (ENT) & Otolaryngic Allergist located in Newport News, VA
Advanced ENT & Allergy always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 357 reviews with an average rating of 4.83 out of 5 stars. Please read what others are saying about Advanced ENT & Allergy below, and as always, we would love to collect your feedback.
Peter R.
Submitted 11/07/24
What great staff, and Dr. Queen diagnosed, explained the issue, and successfully treated my problem - essentially, debris in my ears. After nearly two months of dealing with plugged ears, I was back to normal in less than 5 minutes. Thanks Dr. Queen (and thanks Olivia, too!).
Tassie B.
Submitted 10/31/24
First time meeting her. Very pleasant, very thorough.
Gene D.
Submitted 10/30/24
Dr Queen listen to me and my wife as we addressed my problems fever,cough, and breathing. He ordered a scan for me. He also would like for me to restart
Shots for allergies.
Giann-Elor A.
Submitted 10/24/24
The service was Phenomenal, Dr Queen Listened, took his time and was Sweet & Kind & Gentle but also Professional; he asked loads of questions which I liked, figured out the situation & handled it with ease and made sure I got the proper items for my take home item... The nurse & front desk staff were calm, cool & kind
4 stars only because the wait in 2024 shouldnt be that long, there shouldnt be double booking and over 1 hr wait when an appt was made unless there was an emergency surgery or procedure being performed... Would go back again though
Brenda K.
Submitted 10/18/24
Very satisfied with everything
Christopher G.
Submitted 10/09/24
Best customer service I had my life. They are amazing at what they do. Thanks alot.
Louis C.
Submitted 09/20/24
Very friendly staff very professional
Dara M.
Submitted 08/28/24
Dr Queen is one of the best doctors I've seen traveled of reason.. he's so knowledgeable.. understanding and experienced.. he takes the time with his patients and shows real empathy.. he listens to your concerns and explains all concerns and questing patience
Patients might have.
How he never retires!
Michael R.
Submitted 08/22/24
My experience with N.P. Cherry and her assistant was excellent!! Hats off to a winning team for the professional and customer service qualityties they bestowed upon my visit!! I highly recommend them for anyone who would have opportunity to have them as their team!!
Hannah W.
Submitted 08/17/24
Takes time with her patients and never leaves them waiting long.
Bernadette N.
Submitted 08/09/24
Dr. Queen is extremely knowledgeable and I was taken in a timely fashion
William W.
Submitted 08/02/24
Very helpful I would recommend him to others no problem
Antronetta M.
Submitted 07/30/24
Outstandingly blessed customer service experience and fabulous staff members.
Billy W.
Submitted 07/30/24
Outstandingly blessed customer service skills and marvelous staff members.
Caroline W.
Submitted 07/24/24
Very thorough, extremely knowledgeable and I feel like I am in great hands.
Sandra W.
Submitted 06/28/24
Dr Queen is a pleasure to see. He is very knowledgeable, listens to my concerns, and explains things in an easy but “adult” way. I do not leave his office without feeling good about my treatment and how I will move forward.
Joseph M.
Submitted 06/19/24
Very professional.
Stephen K.
Submitted 06/13/24
Excellent provider.
Earnestine J.
Submitted 06/07/24
Great bedside manner! Very informative through out the entire exam.
Sydney A.
Submitted 06/03/24
During origin consult, I wasn’t listened to and pictures taken to show Dr weren’t looked at. Explained everything quickly, like he had somewhere to be. Didn’t hear/ see him during my four rounds of testing and the follow up consult wasn’t even with him. Results were quickly read to me and not explained.